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How should I remedy the internal application error in MemoQ that pops up upon pressing a button?
Thread poster: Fredrik Pettersson
Fredrik Pettersson
Fredrik Pettersson  Identity Verified
Hong Kong
Local time: 22:08
Member (2009)
English to Swedish
+ ...
Apr 19, 2020

How should I remedy the internal application error in MemoQ that pops up upon pressing a button?

I happens periodically, I press a button and suddenly this annoying pop-up window displays:

The requested task could not be completed or an operation failed, but you can safely continue your work.
Internal application error.

Last time MemoQ support advised me to deactivate the termbase plugin EuroTermBank. It seems to have worked then when I check my e-mai... See more
How should I remedy the internal application error in MemoQ that pops up upon pressing a button?

I happens periodically, I press a button and suddenly this annoying pop-up window displays:

The requested task could not be completed or an operation failed, but you can safely continue your work.
Internal application error.

Last time MemoQ support advised me to deactivate the termbase plugin EuroTermBank. It seems to have worked then when I check my e-mail and no more requests for help from me. But this time it does not work. I've even deactivated the remaining two termbase plugins. I still get this pop-up window.

The details from the error message:

TYPE:
System.ArgumentException
MESSAGE:
Value must be non-negative and < the length of the segment's plain text
Parameter name: range



[Edited at 2020-04-19 15:35 GMT] ▲ Collapse
 
Andrzej Mierzejewski
Andrzej Mierzejewski  Identity Verified
Poland
Local time: 22:08
Polish to English
+ ...
In my opinion Apr 20, 2020

...this is another question that should be sent directly to Kilgray, and not to fellow translators. MemoQ designers and testers are the only competent specialists able to solve this and your previous issues. Before you do that, you may try to download the latest version/build and reinstall the software - sometimes such simple actions are sufficient.

There is also a possibility that the termbase plugin includes a bug showing up only in very special circumstances.

HTH
... See more
...this is another question that should be sent directly to Kilgray, and not to fellow translators. MemoQ designers and testers are the only competent specialists able to solve this and your previous issues. Before you do that, you may try to download the latest version/build and reinstall the software - sometimes such simple actions are sufficient.

There is also a possibility that the termbase plugin includes a bug showing up only in very special circumstances.

HTH

[Zmieniono 2020-04-20 14:29 GMT] ▲ Collapse


John Fossey
 


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How should I remedy the internal application error in MemoQ that pops up upon pressing a button?






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