Can't create return package - Studio 2021
Շարքի հրապարակողը: Jose Ruivo

Jose Ruivo  Identity Verified
Պորտուգալիա
Local time: 05:32
Անդամ (2007)
անգլերենից պորտուգալերեն
+ ...
Sep 17

Hello All,

I've just installed Studio 2021, was using 2019 yesterday and everything was fine, now I can not create a return package - I could yesterday, with "equal" packages from the same client plataform. Originally it was a WorldServer package.

The error message I get is "The required package converter 'packagename' to generate the return package is not installed".

Any suggestions, please?

Thank you!


 

expressisverbis
Պորտուգալիա
Local time: 05:32
Անդամ (2015)
անգլերենից պորտուգալերեն
+ ...
Any component, or add-on missing? Sep 17

I am not sure if this works:

https://gateway.sdl.com/apex/communityknowledge?articleName=000013233

https://docs.sdl.com/813470/813640/sdl-trados-studio-2021/requ
... See more
I am not sure if this works:

https://gateway.sdl.com/apex/communityknowledge?articleName=000013233

https://docs.sdl.com/813470/813640/sdl-trados-studio-2021/required-app-to-enable-support-for-------------sdl-worldserver-files
Collapse


 

Jose Ruivo  Identity Verified
Պորտուգալիա
Local time: 05:32
Անդամ (2007)
անգլերենից պորտուգալերեն
+ ...
TOPIC STARTER
Like a charm! Sep 17

Hello,

Thanks a lot: it worked like a charm!

Can't understand why:
1) SDL doesn't include this in the default instalation, specially considering they make both products;
2) The error message doesn't prompt you to install the component.

Have a nice day!


 

expressisverbis
Պորտուգալիա
Local time: 05:32
Անդամ (2015)
անգլերենից պորտուգալերեն
+ ...
Great! Sep 17

Jose Ruivo wrote:

Hello,

Thanks a lot: it worked like a charm!

Can't understand why:
1) SDL doesn't include this in the default instalation, specially considering they make both products;
2) The error message doesn't prompt you to install the component.

Have a nice day!


My pleasure!
Thanks. Have a nice day, too!

[Edited at 2020-09-17 12:36 GMT]


 


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Can't create return package - Studio 2021

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