17:11 - 17:48 GMT
FINISHED
"Vicarious Trauma and Language Professionals"
Presented by
Ludmila Golovine
Drawing from over 30 years of experience in the language services industry, Ludmila “Mila” Golovine, Founder, President & CEO of MasterWord Services, Inc. will speak on the subject of vicarious trauma from an insider’s point of view. For the past 15 years, she has applied her training in Trust-Based Relational Intervention (TBRI) therapy and Trauma Informed Care as well as skills as a Master Certified Neuro-Linguistic Programming Practitioner and a Certified Demartini Method Facilitator to tirelessly help promote health and wellness for language professionals impacted by stress and vicarious trauma.
She is an advocate for social justice and is a nationally and internationally recognized speaker. Her work has been recognized by numerous awards, including California Healthcare Interpreting Association (CHIA) Trainer of the Year Award 2021, Houston Business Journal's 2019 Women Who Mean Business Award; Ernst & Young Entrepreneur of the Year Gulf Coast Area Finalist (2017), and Congressional Recognition G7 “Excellence in International Service” award (2015).
Participants will be provided with real-life applications and tools that can help identify and examine triggers leading to vicarious trauma impacting the wellbeing and performance of language professionals, as well as learn practical steps to prevent and/or mitigate the effects of vicarious trauma.
Learning Objectives:
* Define vicarious trauma and articulate why language professionals working in healthcare, legal and social services settings are at greater risk for vicarious trauma
* Identify the potential impact of vicarious trauma on work performance and quality of life
* Learn how to effectively cope with stress and anxiety
* Learn self-regulation techniques to maintain performance and remain centered and grounded amidst stress