https://www.proz.com/forum/memoq_support/359440-resolved_failed_to_communicate_with_the_remote_server_please_check_your_network_connection.html
This site uses cookies. Some of these cookies are essential to the operation of the site, while others help to improve your experience by providing insights into how the site is being used. For more information, please see the ProZ.com privacy policy.
Cookie settings

Technická fóra » MemoQ support »
RESOLVED: Failed to communicate with the remote server. Please check your network connection.
Autor vlákna: Kathleen Misson
Kathleen Misson
Kathleen Misson  Identity Verified
Španělsko
Local time: 20:56
Člen (2009)
španělština -> angličtina
Oct 19, 2022

Hello,

I have used Language Terminal to convert an indd file into the compatible format. I have translated the document in MemoQ and now when I try to export it, I receive this error message.

Failed to communicate with the remote server. Please check your network connection.

Anyone know the solution?

I tried shutting down virus protection.

I am at home so there is no other firewall.

Thank you.
 
Thomas T. Frost
Thomas T. Frost  Identity Verified
Portugalsko
Local time: 19:56
dánština -> angličtina
+ ...
Backup? Oct 19, 2022

Once a day, memoQ servers run backup and they don't tell you but instead show you this misleading error message. It takes about 15 minutes. It could be something else, of course.
 
Kathleen Misson
Kathleen Misson  Identity Verified
Španělsko
Local time: 20:56
Člen (2009)
španělština -> angličtina
AUTOR TÉMATU
Thanks for the suggestion. Oct 19, 2022

I've been trying several times since yesterday, so I don't think it's this.

Thomas T. Frost wrote:

Once a day, memoQ servers run backup and they don't tell you but instead show you this misleading error message. It takes about 15 minutes. It could be something else, of course.


 
Kathleen Misson
Kathleen Misson  Identity Verified
Španělsko
Local time: 20:56
Člen (2009)
španělština -> angličtina
AUTOR TÉMATU
RESOLVED Oct 19, 2022

I exported the file as mqxlz, which can be converted back to indd on the Language Terminal website.
 


To report site rules violations or get help, contact a site moderator:

Moderátor/moderátoři tohoto fóra
Maya Gorgoshidze[Call to this topic]
Peter Zauner[Call to this topic]
Prachya Mruetusatorn[Call to this topic]

You can also contact site staff by submitting a support request »

RESOLVED: Failed to communicate with the remote server. Please check your network connection.


Forum rules
Help and orientation




Anycount & Translation Office 3000
Translation Office 3000

Translation Office 3000 is an advanced accounting tool for freelance translators and small agencies. TO3000 easily and seamlessly integrates with the business life of professional freelance translators.

More info »
Trados Studio 2022 Freelance
The leading translation software used by over 270,000 translators.

Designed with your feedback in mind, Trados Studio 2022 delivers an unrivalled, powerful desktop and cloud solution, empowering you to work in the most efficient and cost-effective way.

More info »