Poll: Do you prefer working directly with an end client or through an agency?
Thread poster: ProZ.com Staff
ProZ.com Staff
ProZ.com Staff
SITE STAFF
Oct 17, 2009

This forum topic is for the discussion of the poll question "Do you prefer working directly with an end client or through an agency?".

This poll was originally submitted by Murad AWAD

View the poll here

A forum topic will appear each time a new poll is
... See more
This forum topic is for the discussion of the poll question "Do you prefer working directly with an end client or through an agency?".

This poll was originally submitted by Murad AWAD

View the poll here

A forum topic will appear each time a new poll is run. For more information, see: http://proz.com/topic/33629
Collapse


 
PRAKASH SHARMA
PRAKASH SHARMA  Identity Verified
India
Local time: 14:13
English to Hindi
+ ...
It all depends..... Oct 17, 2009

It all depends on who is my first contact. If it's the agency, I won't betray it by contacting it's direct clients, because I know, it will affect it's business and it will be cheating to that company. However, if that company forgets me (because of rates), then surely, I will search for new clients and it can include that direct client as well.
However, if direct client is the first contact for me, I will work for it and see that he/she doesn't go elsewhere for any reason to look out for
... See more
It all depends on who is my first contact. If it's the agency, I won't betray it by contacting it's direct clients, because I know, it will affect it's business and it will be cheating to that company. However, if that company forgets me (because of rates), then surely, I will search for new clients and it can include that direct client as well.
However, if direct client is the first contact for me, I will work for it and see that he/she doesn't go elsewhere for any reason to look out for more options in my language pairs.
It has happened few times, that I had to decline offers from direct clients as they were clients of the agencies with whom I was working for. Business wise, it's not at all a good tactic or practice, but I would like my agencies also to grow, who have shown faith upon myself.
Hope you all agree?

PRAKAASH
FREELANCE TRANSLATOR OF HINDI, NEPALI, SANSKRIT AND ENGLISH TO FOUR OF THE SAME LANGUAGES
Collapse


 
Interlangue (X)
Interlangue (X)
Angola
Local time: 10:43
English to French
+ ...
Depends Oct 17, 2009

Some end customers are just too big for me to handle alone AND they (even when smaller) tend not to come back often if I have to decline work for them. They sometimes pay more but payments require to be monitored carefully as they are not necessarily in a hurry.
The agencies I work with take care of the general coordination for me (keeping informed about my availabilities for instance) and I know I can depend on their timely payments.


 
Cristina Heraud-van Tol
Cristina Heraud-van Tol  Identity Verified
Peru
Local time: 03:43
Member (2005)
English to Spanish
+ ...
No preference Oct 17, 2009

I don't mind at all with whom I work, as long as I get paid what I expect.

 
Sophie Dzhygir
Sophie Dzhygir  Identity Verified
France
Local time: 10:43
German to French
+ ...
Agency Oct 17, 2009

Direct client don't understand anything of our business and I find it much easier to let an agency lose time explaining them rather than do it myself...

 
Özden Arıkan
Özden Arıkan  Identity Verified
Germany
Local time: 10:43
Member
English to Turkish
+ ...
I prefer agencies Oct 17, 2009

For reasons more or less the same as Sophie's, I much prefer working with agencies who let me focus on translation alone making up for my two big personal weaknesses: 1. total lack of cajoling skills in impersonal relations, which would be necessary to create a market with direct clients, and 2. impatience, which is a huge disadvantage in the so-called client education.

[Edited at 2009-10-17 16:48 GMT]


 
Jenn Mercer
Jenn Mercer  Identity Verified
United States
Local time: 04:43
Member (2009)
French to English
Agencies Oct 17, 2009

I agree that the money can be better with direct clients, but there is also more work that needs to be done. Direct clients do not always understand what they need, or what format. I also had a problem with chasing down the one person in the office who can write the checks.

 
Marlene Blanshay
Marlene Blanshay  Identity Verified
Canada
Local time: 04:43
Member (2009)
French to English
+ ...
agencies Oct 17, 2009

in general it's easier and i'd rather let them do the negotiating...as long as i get paid properly, then it's no problem.

 
Michael Harris
Michael Harris  Identity Verified
Germany
Local time: 10:43
Member (2006)
German to English
Depends Oct 17, 2009

End customers pay more but sometimes take much longer to pay. Those that I do have always pay within due time.

 
TCN6YR
TCN6YR
Japan
Local time: 17:43
Russian to Japanese
+ ...
Agencies Oct 17, 2009

They are professionals we can rely on. There are more risks to work with end users directly if we do not know them well.

[Edited at 2009-10-17 23:32 GMT]


 
Ken Fagan (X)
Ken Fagan (X)  Identity Verified
Local time: 10:43
French to English
gigantic preference Oct 18, 2009

I'll let you guess...

 
Muriel Vasconcellos
Muriel Vasconcellos  Identity Verified
United States
Local time: 01:43
Member (2003)
Spanish to English
+ ...
End client Oct 18, 2009

Because:
- they pay better;
- it's easier to communicate about awkward passages - the author or an expert is usually on tap, eager to explain the text;
- they appreciate the final product;
- you get to meet interesting people!

The whole process is more human.


 


To report site rules violations or get help, contact a site moderator:

Moderator(s) of this forum
Jared Tabor[Call to this topic]

You can also contact site staff by submitting a support request »

Poll: Do you prefer working directly with an end client or through an agency?






Trados Studio 2022 Freelance
The leading translation software used by over 270,000 translators.

Designed with your feedback in mind, Trados Studio 2022 delivers an unrivalled, powerful desktop and cloud solution, empowering you to work in the most efficient and cost-effective way.

More info »
Wordfast Pro
Translation Memory Software for Any Platform

Exclusive discount for ProZ.com users! Save over 13% when purchasing Wordfast Pro through ProZ.com. Wordfast is the world's #1 provider of platform-independent Translation Memory software. Consistently ranked the most user-friendly and highest value

Buy now! »